Utensil Holders & Organizers ( 9 Shelves )

At Dropcraft, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return subject to the conditions below.

Return Policy

We offer a 3-day return policy from the date of delivery. Return requests must be submitted within 3 days of receiving your order.

Return Eligibility

• The item must be unused and in its original condition.
• The product must be returned in its original packaging.
• The return request must be raised within 3 days of delivery.

Non-Returnable Items

• The product has been used, washed, or altered.
• The item is damaged due to misuse or improper handling.
• The return request is submitted after the 3-day return period.

Refund Process

Once the returned product is received and inspected, the refund will be approved and processed to the original payment method used during purchase.

Refunds are typically credited within 5–10 business days, depending on your bank or payment provider.

Contact Us

Email: support@okaycraft.in
Website: www.okaycraft.in

Last Updated: June 5, 2026

Thank you for shopping with Dropcraft. We strive to deliver your orders quickly and securely across India.

Order Processing

All orders are processed within 24–48 hours after successful order confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Shipping Coverage

We currently offer shipping across India.

Shipping Charges

Free shipping is available on all orders unless otherwise specified during promotional campaigns or special offers.

Estimated Delivery Time

Once shipped, orders are generally delivered within 3–7 business days depending on the delivery location and courier partner availability.

Please note that delivery timelines may vary during peak seasons, public holidays, or due to unforeseen circumstances.

Payment Options

• Prepaid Orders (UPI, Debit Card, Credit Card, Net Banking, Wallets, etc.)
• Partial Cash on Delivery (COD), where applicable

Order Tracking

Once your order has been shipped, tracking details will be shared via email, SMS, or WhatsApp (if available), allowing you to monitor your shipment status.

Delayed or Lost Shipments

While we work with reliable courier partners, occasional delays may occur due to weather conditions, logistics issues, or other factors beyond our control. In such cases, our support team will assist you in tracking and resolving shipment-related concerns.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Okay Craft shall not be responsible for delays or delivery failures caused by incorrect or incomplete address information.

Contact Us

Email: Help@dropcraft.store
Website: www.Dropcraft.store